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Case Study: CSX Transportation
This case study looks at a number of benefits that CSX Transportation has experienced as part of its project to improve industrial hygiene programs. It also identifies challenges that are common to those faced by many Industrial Hygienists, and how they were met by the implementation of Medgate. They include:
- A lack of automation around the development of medical testing programs
- Difficulty creating useful and timely reports
- Lack of certainty around compliance
- Managing complexity in hearing conservation and respiratory protection programs
Immediate benefits realized by CSX Transportation's deployment include significant time savings and process improvements. Billy Bullock, Director of Industrial Hygiene at CSX, calls out three areas of impact that could potentially save thousands of hours.
- Customer support: Expert CSCs providing tailored implementation support
- Customization: Configuration to unique requirements, including site-specific data security
- Reporting: Ease of data export and simple creation of clear reporting dashboards
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