"The training provided by your team over the past two weeks was exceptional. We cannot stress enough the high degree of professionalism and knowledge demonstrated by your training team. They demonstrated tremendous patience and willingness to extend themselves beyond our expectations. The feedback from our trainees was overwhelmingly positive and, more importantly, it seems that our users have been able to translate what they learned in the classroom into a hands-on application. What we discovered during the process of design, development and now training is your team's ability to think through the complexity of our issues and immediately grasp our needs. Their guidance on this project has been invaluable.
"
Anne Wilson Project Lead
New York City Transit Authority
“I would like to convey our appreciation for a job well done...The exchange of information and gap analysis for the implementation of the Medgate Safety Module was exceptional. I cannot stress enough the high degree of professionalism and knowledge provided by your Medgate Client Service Manager, Tanya Bose. Candid discussions, seeing how different WSRC organizations operate and knowing our needs and customer expectations provided interaction, feedback and work around solutions… All parties walked away with added value for Medgate and how it can improve optimum performance and organizational effectiveness.”
John Wehr Washington Savannah River Company
"I just wanted to let you know how pleased we with the Medgate upgrades. Most markedly was the change in the way we are able to conduct our medical surveillances. The system now produces a monthly report which accurately captures the employees and all their HEGs. This has made surveillance tracking very easy and we are much more efficient and able to save both my staff's time and our employees time by decreasing the number of visits through its use. Most thrilling is the fact that we are now current in our tracking and we are able to perform the work in a very methodical and manageable fashion.
"
Jean Long Occupational Health Services Manager
Chiron Corporation
"My opinion is that we could have never made it through our OSHA injury/illness recordkeeping audit inspection as fast as we did without accurate, neat and concise recordkeeping, all of which was provided through the Medgate solution. It speaks volumes for how valuable the software is."
Paul Moss Vice-President, Global Health, Safety and Environment
Dade Behring
"As Occupational Health & Medical Coordinator for Colorado Springs Utilities I have been working with the Medgate application and their support staff for the past three years. We have rapidly upgraded to the 5.0 Web software and have become a near paperless EMR operation. This has greatly enhanced our ability to quickly and legibly store, retrieve and track medical data. Each version has improved functionality due in large part to the company's willingness to take input from their yearly users' conference and implement it. The support staff has been readily available and quite helpful throughout the upgrade process, providing training and help in getting things working just right. Thanks everyone, great job!"
Kyle C. Akers, M.D. Occupational Health & Medical Coordinator
Colorado Springs Utilities
"Thank you for sending Louis to visit us last week. We hope you know that he is unstoppable. He had a thorough knowledge of the Medgate application. He answered every question, calmed every fear, and reassured hesitant users. He noticed the users' choice of vocabulary and spoke to them in their own terminology. The users, especially the Front Desk user, gave him rave reviews.
Louis exhibited an exemplary work ethic and did not waste a minute. He was at all times professional and polite."
"The Medgate program is a very logical application and easy to navigate through. When compared to other programs, we found Medgate user friendly. Thank you to the Medgate implementation team for all of your assistance and attention to the customers' needs."
Cynthia E. Vona DDS, MD. Senior Medical Director
Bristol-Myers Squibb
"I LOVE MEDGATE! It is making sense of the data. Thanks for your answers."
Trudy J. Rumann, NP Marriott International
"Thank you all and those behind the scenes for putting in a tremendous effort to fix and resolve the issues. As we continue to implement the audiometric program at all of our other US locations, we look forward to a smooth glitch free process.”"
Faiyaz A. Bhojani, MD, DrPH, FACP Director, Occupational & Clinical Medicine
Shell Health Services
"I shared the letter with our senior management as well as our site President expressing to them what a "first class" company I deal with. It continues to be a pleasure doing business with Medgate. I look forward to many more years."
Marci Horner Westinghouse Savannah River
"The 5.0 conversion is complete. I only found one problem so far and Louis has already taken care of it for us. Overall I'm pleased as the system looks great and I'm excited! We will test it during the next two weeks. Thanks to all of you at Medgate, we made our deadline! Thanks ... thanks ... thanks."
Carol Tang Central Arizona Project
"By the way, Octavian was able to help me resolve the login/password issues yesterday, he's a great asset to your company, he's always willing to help me any time I call. Just wanted to express our gratitude for great customer support! Thanks."
John D. Smith Baylor Information Services
"This letter is being written to thank you and acknowledge our appreciation of your staff's efforts with the implementation of the MEDGATE system at Mutual of Omaha. Throughout the project, we have felt that MEDGATE provided us with a 'personal touch'. Your team has consistently been responsive to our needs.
It was and continues to be a refreshing experience in dealing with the MEDGATE family. From the beginning of the first demo through signing of the contract, Marni Wiener initiated our partnership. Jill Brown and Debbie Beninato's FMLA expertise cemented the team environment. Their consultation along with Bill Walter's experience was invaluable to our success.
Special thanks to the outstanding helpdesk personnel: Brian Chan, Audrey Au and Tatiana Odintsova. We were so impressed with the service and friendliness that we received. Not only were these folks responsive and patient but their technical expertise helped us complete our project.
Most importantly, we would like to thank Stan Marsden for his leadership in managing the team. It has been an amazing experience to work with a company that is so customer focused.
We look forward to the future"
Peggy Rivedal Manager of Health Services
Mutual Of Omaha
"We have found all of the Medgate staff to be extremely professional, proactively helpful and a pleasure to work with during the implementation of our new system.
We are extremely pleased with the new system and anticipate reaping business benefits as we start to use the system."
Kathleen Aslett WCB Claims Management Officer
OSH Department
BC Ferry Services
"Louis - Thanks for your patience and perseverance in moving OPG to Medgate 5.0. I appreciate your quick response to our many technical and operational challenges. We relied on you immensely during this conversion and you always came through."
Frank J. Szalontai Information Technology Analyst
New Horizon System Solutions/Ontario Power Generation
"As I mentioned, things are going quite well down here. Any fixes we have needed were completed VERY fast and we are quite happy. So we are feeling quite comfortable right now with the launching Medgate v5.0. Thank the support team for us, they have made our lives a lot easier and I could not expect any more of them."
Peter Robar OH&S Information Systems Analyst
Telus
"Our use of the Medgate system was really helpful when one of our sites faced an OSHA injury/illness recordkeeping audit. We were able to quickly produce all OSHA injury records and logs requested by the inspector. I'm convinced the easy accessibility as well as the completeness of the Medgate injury records module contributed to an expeditious and successful audit."
Steve Schmidt Manager, Health, Safety and Environment
Dade Behring
