Support

Full Support - Available when you need it most

  • Our dedicated Support Centre integrates standard support methodologies to effectively manage critical issues.
  • The support center is staffed by fully trained Medgate professionals in-house at the Medgate head office. This means that your contact within the support center can effectively respond to your system questions and can quickly access the resources needed for rapid resolution of more complicated issues.
  • Medgate support is available 24/7 through our toll-free support line and through email. Click to contact support now.
  • We have established support service levels and response times to meet our clients’ expectations and ensure effective communication.

Customers can login to the User Community for FAQs, Product Discussions and additional support details.


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