Privacy Shield Statement

Privacy Shield Standards

This Privacy Shield Privacy Statement (the “Statement”) sets forth the privacy principles followed by Medgate America Corp. (“Medgate”) in connection with the transfer and protection of “Personal Information” received from the European Union (E.U.).

About The Privacy Shield Framework

Medgate complies with the E.U.-U.S. Privacy Shield as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of Personal Information transferred from the European Union to the United States.  Medgate has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern.  To learn more about the Privacy Shield program, and to view our certification, please visit

The E.U.-U.S. Privacy Shield Framework was jointly established in 2016 by the United States Department of Commerce and the European Commission (EC) as a method for transferring Personal Information from the E.U. to companies in the United States (U.S.) in compliance with E.U. data protection law. On July 12, 2016, the European Commission ruled the Privacy Shield Framework adequate under E.U. law to govern data transfers between the E.U. and the U.S.

The Privacy Shield program, overseen by the International Trade Administration (ITA) within the U.S. Department of Commerce, is a voluntary self-certification process for U.S. organizations allowing them to reap the benefits of the Framework. Companies seeking to register must make a public commitment to abide by the Privacy Shield principles. That commitment is enforceable under U.S. law.

“Personal Information” means information that can directly or indirectly lead to the identification of a living person, such as an individual’s name, address, e-mail, telephone number, license number, medical identification number, photograph, or other identifying characteristic. The identification can occur by reference to one or more factors specific to the individual’s physical, physiological, mental, economic, cultural or social identity. Personal Information does not include information that has been anonymized, encoded or otherwise stripped of its identifiers, or information that is publicly available, unless combined with other non-public personal information.


This Statement governs Personal Information transferred from countries in the E.U. to the United States on behalf of Medgate. It applies to Personal Information in electronic and off-line formats.

Privacy Shield Principles

The following privacy principles apply to the transfer, collection, use or disclosure of Personal Information from the E.U. by Medgate.

Notice: Medgate informs individuals in the E.U. about the purposes for which it collects and uses their Personal Information, how to contact Medgate, the types of third parties with which Medgate shares their Personal Information, and the choice and means Medgate offers for limiting the use and disclosure of their Personal Information.

Choice: Medgate will not process Personal Information about E.U. individuals for purposes other than those for which the information was originally obtained or subsequently authorized by the individual unless the individual affirmatively and explicitly consents (“opt-in”) to the processing, or unless an exception applies. Medgate also provides E.U. individuals with the opportunity to withdraw consent at any time (“opt-out”), in which case their Personal Information will not be further processed.

Consistent with the Privacy Shield supplemental principles, Medgate may not be in a position to furnish notice in certain limited situations. Specifically, notice is not required where the processing of E.U. Personal Information is necessary to respond to a government inquiry; is required by applicable laws, court orders or government regulations; or is necessary to protect Medgate’ legal interests and providing notice would interfere with those interests.

Accountability for Onward Transfers: Medgate will only transfer Personal Information about E.U. individuals to third-parties where the third-party (a) has provided satisfactory assurances to Medgate that it will protect the information consistently with this Statement; or (b) is located in the E.U. or a country considered “adequate” for privacy by the EC, and therefore is required to comply with the E.U. data protection laws or substantially equivalent privacy laws depending upon where the Personal Information originated.

Where Medgate has knowledge that a third-party to whom it has provided E.U. Personal Information is processing that information in a manner contrary to this Statement, Medgate will take reasonable steps to prevent or stop the processing.

Security: Medgate takes reasonable precautions to protect E.U. Personal Information in its possession from loss, misuse, unauthorized access, disclosure, alteration and destruction.

Data Integrity and Purpose Limitation: Medgate seeks to ensure that any Personal Information held about E.U. individuals is accurate, complete, current and otherwise reliable in relation to the purposes for which the information was obtained. Medgate collects Personal Information that is adequate, relevant and not excessive for the purposes for which it is to be processed. E.U. individuals have a responsibility to assist Medgate in maintaining accurate, complete and current Personal Information about them.

Access and Correction: Upon written request to Medgate, Medgate will provide E.U. individuals with reasonable access to their Personal Information. Medgate will also take reasonable steps to allow E.U. individuals to review their information for the purposes of correcting their information. There are certain limitations to the Access and Correction right, as set forth on the Privacy Shield website.

Recourse, Enforcement, and Liability: Medgate has established internal mechanisms to verify its ongoing adherence to this Statement. Medgate is also subject to the investigatory and enforcement powers of the US federal government, including the Federal Trade Commission (FTC). Medgate also encourages individuals covered by this Statement to raise any concerns about our processing of their Personal Information by contacting the appropriate Medgate officer at the address below or by contacting their local privacy officer or Legal Department. Medgate will seek to resolve any concerns. Medgate commits to cooperate with the panel established by the E.U. data protection authorities (DPAs) and to comply with the advice given by the panel with regard to data transferred from the E.U.

Limitation On Scope Of Principles: Adherence to these Privacy Principles may be limited to the extent required to meet a legal, governmental, national security or public interest obligation.

Contact Information:

Medgate America Corp.

c/o Medgate Inc.

250 Bloor Street East

9th Floor

Toronto, Ontario

Canada M4W 1E5

attn: Chief Security Officer

1 800 276 9120

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