Built upon our standard support foundation, Premium Support provides enhanced expertise for organizations with demanding EHS requirements:
Designated Support Management Streamlined communication, ensuring personalized and efficient service.
Extended Coverage & Faster Response Times Comprehensive support beyond standard offerings.
Proactive Monitoring & Prevention Advanced monitoring tools and regular health checks help identify and mitigate risks before they escalate.
Plus exclusive access, personalized training, and priority benefits.
Over 1,500 global organizations trust Cority
Is Premium Support the right choice for your organization?
Cority offers three levels of Premium Support – Platinum, Gold, and Silver – to meet your unique business needs and budget. Whether you have complex operations, multiple geographies, or stretched internal EHS expertise, we have the right package for you.
Personalized Training
Personalized admin training sessions to maximize platform value.
Faster Resolution
Prioritized support queue, dedicated experts, and quicker response times for issues.
Exclusive Access
Early feature releases and complimentary Cority Connect event tickets.
Enhanced Reliability
Higher uptime guarantees and proactive system health monitoring.
Global Coverage
Regional coverage with multilingual support (English, French, Spanish).
I can’t overstate the value of having expert knowledge and coaching from the consultants during configuration and implementation. Our previous vendor didn’t have nurses, safety professionals, or industrial hygienists on staff. They had IT people. The Cority experts had breadth of experience and are so committed to your success.